Patient Account Representative

Job Type: Contract (6 months)

Pay: $20–$23/hour

A healthcare organization in Torrance is seeking an experienced Patient Account Representative to support a high-impact project within the Self-Pay department. This role focuses on reviewing and resolving bad debt accounts, improving collections processes, and ensuring accurate billing and account management. It’s a great opportunity for someone who enjoys digging into account details, identifying issues, and driving financial outcomes in a fast-paced environment.

Key Responsibilities:

• Review and analyze bad debt accounts to determine root causes and next steps (reassignment, resolution, or collections)
• Audit and evaluate accounts to identify billing or processing issues
• Document findings and contribute to reporting efforts aimed at reducing collections volume
• Process patient payments, including co-pays, deductibles, and self-pay balance...