Patient Care Advisor

Job details

Site: Maglona House, Town Carlisle

Salary: £25,760 - £27,476 Per Annum

Closing date: 21/06/ :59

Job ref: 262-A- -A

Job overview

Patient Care Advisor - 37.5 hours per week - Permanent

An opportunity has arisen for a suitable candidate to join our Contact Centre Team. We are looking for a compassionate, organised, and customer‑focused individual. As a Patient Care Advisor you will support patients and clinical teams across NHS services including Dermatology, Urology, Gynaecology, Cardiology, Rheumatology and other outpatient specialties. This key front‑line position ensures patients receive clear information, timely appointments, and a positive experience.

Main duties of the job

• To accurately add referrals on the system in a timely manner, ensuring that the demographics are up to date.
• Communicating with patients on multiple pathways.
• Ensure patients are appoi...