Patient Engagement Lead

Overview

We have an exciting opportunity for a Patient Engagement Lead to join the team at HMP Fosse Way, a Category C resettlement prison in Leicester. The Health in Justice team at Practice Plus Group provides NHS services in secure environments and aims to reduce reoffending by supporting prisoners to access health services and skills for release.

The role involves leading health promotion and engagement with patients, managing your own time and clinics, and being responsible for patient outreach. The position is full-time (37.5 hours per week) with usual hours Monday–Friday 8am–4pm or 9am–5pm. The salary range is £28,485–£37,109 per annum, depending on experience.

Responsibilities

• Encourage prisoners to engage with the healthcare team, attend appointments, receive vaccinations, and complete tests to reduce non-attendance.
• Be the first point of contact for complaints and escalate where necessary.
• Run patient focus groups t...