Opportunity Description
Patient Enrollment Specialist – U.S. Healthcare (Remote India)
Company: Cipra.AI
Location: Remote (India) | Shift: U.S. Hours (PST/MST/CST)
About the Role
Cipra.AI is hiring a Patient Enrollment Specialist to onboard U.S.-based patients into Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is a voice-based role requiring excellent English communication and patient handling skills.
Key Responsibilities
- Make outbound calls to enroll patients into RPM/CCM programs
- Explain services and obtain patient consent
- Assist with device setup (BP monitors, etc.)
- Handle patient queries via calls & email (24-hour SLA)
- Maintain accurate documentation in CRM systems
- Troubleshoo...
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