Opportunity Description
Do you have the career opportunities as a Patient Experience Concierge you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare.
**Job Summary and Qualifications**
As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.
**What you will do in this role:**
+ Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
+ Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
+ Promotes and demonstrates e...
**Job Summary and Qualifications**
As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.
**What you will do in this role:**
+ Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
+ Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
+ Promotes and demonstrates e...
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