Patient Experience & Service Recovery Advisor

**It's more than a career, it's a calling.**

OK-SSM Health St. Anthony Hospital - Oklahoma City

**Worker Type:**

Regular

**Job Highlights:**

This is a hybrid position based in Oklahoma, requiring a minimum of three days onsite each week, with flexibility for additional in-person time as needed. The role will also involve occasional travel to Shawnee, St. Anthony’s Midwest, and Jefferson City.

The ideal candidate brings a strong regulatory background combined with analytical expertise and coaching capabilities, enabling them to provide strategic recommendations, drive interventions, and support performance improvement. This individual should be a self-starter with a confident executive presence and the ability to operate independently while influencing stakeholders.

**Job Summary:**

Enhances the patient and customer experience by analyzing feedback, coaching teams and guiding improvement initiatives through developm...