Patient Liaison Officer

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Patient Liaison Officer to provide person‑centred support in resolving patient feedback, identifying trends, and driving improvement opportunities for our Patient Safety & Experience Department.
This is a part-time (16 hours per week), fixed term position (ending June 2027). While WFH/hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the role
Reporting to the Patient Experience Coordinator, responsibilities of this position...