Patient Programs and Health System Solutions Lead

Overview

Bristol Myers Squibb is recruiting an Associate Director for Patient Programs and Health System Solutions to lead strategy, evolution, and operations of patient support programs (PSPs) as part of the Market Access, Public Affairs and Patient Programs Leadership Team.

Key Responsibilities

• Set vision, strategic direction, and evolution of BMS Patient Services to align with business priorities and the changing healthcare ecosystem.
• Foster innovative patient and health‑system solutions to improve patient and system stakeholder experience.
• Define key performance indicators and value metrics to measure program impact while optimizing program costs and gross‑to‑net impacts.
• Outline digital transformation initiatives, leveraging AI, data, and digital tools, to modernize and future‑proof PSP programs.
• Lead overall program operations and vendor relations, including financials, contracts, and performance reviews in c...