Patient Service Associate (Ambulatory Surgical Centre) *

Job ID: 6024

Job Function: Ancillary

Institution: National University Hospital

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

• Undertakes routine registration of incoming patients.
• Conduct re-financial counselling (if necessary) for change in level of care and accommodation and explain on the derived charges and how the bills would be financed upon registration.
• Provide prompt service to all patients
• Ensure deposit collection is in accordance with Standard Operating Procedure on “Elective Deposit Collection”
• Ensure claims are correctly submitted according to the financial forms signed/produced by...