Patient Service Associate (Business Office)

Assisting in hospital admissions – outpatient, radiology, inpatient etc

Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed

Ensure that quality customer services are provided to all internal and external stakeholders

Assist in AR, credit services and bad debt management

Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters

Assist with portering of patient around the hospital

Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.

Follow up on any claims issues encountered.

Rectify any erroneous claims rejected by the relevant parties, etc.

To perform regular audit checks on patient collections

Perform admissi...