Patient Service Associate (Jurong Medical Centre) (One-Year Contract)

We are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.

• Register patients for visits to the Specialist Outpatient Clinic: schedule appointments and assist patients to coordinate multiple appointments.
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment.
• Provide financial counseling, explain charges and assist patients with various finance schemes available; assist doctor during consultation (e.g., chaperone, translation, etc.).
• Prepare patients for physical examination and take patient’s height and weight.
• Support doctors in teleconsultation: equipment setup, coordinate with patients, etc.

• Minimum GCE O Level; preferably 1-year experience in customer‐related/front desk service.
• Entry l...