Patient Service Associate

Join the team at Atlas Eye Specialist Centre as a Patient Service Associate. This is a full-time position based in the Central Region. In this role, you will be the first point of contact for patients, providing exceptional customer service and administrative support to ensure a seamless experience for all who visit our eye care facility.

• Greet and welcome patients, making them feel comfortable and valued
• Schedule appointments, handle patient inquiries, and process registrations and check‑outs
• Maintain accurate and up-to-date patient records and files
• Assist with insurance verification and billing processes
• Coordinate with the clinical team to ensure a smooth flow of patient care
• Provide a high level of customer service and contribute to a positive patient experience

• Previous experience in a customer service or administrative rol...