Patient Service Coordinator (Ophthalmology) - #Staff

We are seeking a **_Patient Service Coordinator_** who will offer friendly, courteous, and confidential assistance to ensure every patient has an outstanding customer service experience during his or her visit to Wilmer Bethesda. Maintains accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling, pre-registration, check-in, and checkout. Works with others in a team environment.

**Specific Duties & Responsibilities**

+ Screens patient calls and medical issues. Answers patient questions where appropriate and determines if physician response is required
+ Registers patients for clinical appointments using electronic medical record system (epic).
+ Conducts screening for all patients and visitors
+ Answers phones and provides routine information to callers.
+ Responds to medical records requests. Scans medical records documents into the electronic medical records system.
+ Monitors th...