Patient Service Officer

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service officer's responsibilities to support the provision of family, pediatric, and travel medicine services for all our patients. The Patient Service Officer will work in conjunction with the Patient Service Supervisor, Group Clinic Manager (GCM), Clinic Managers (CM) or Clinic-In-Charge(s)(CIC) to support all frontline patient services. JOBRESPONSIBILITIES: Front Desk Operations:
Manage a clean, organized, and welcoming patient service desk and waiting area, ensuring readiness during clinic hours. Patient Interaction
: Greet and assist patients and visitors professionally, managing check-ins, walk-in registrations and appointment boo...