Patient Services Manager

An exciting opportunity has arisen at Bersted Green Surgery for a Patient Services Manager. This is a varied role and you will be responsible for ensuring that patients receive efficient, professional, and high-quality care and administrative support while helping the practice run smoothly. The role acts as a bridge between patients and the wider team.

As Patient Services Manager, you will lead, inspire, and support your own team, helping each individual perform at their best. Working as part of a strong management team, you will play a key role in promoting and achieving the surgerys goals and objectives.

Main duties of the job

• Manage the day-to-day wokload of the patient services team, including care navigation and administrative services.
• Lead, supervise and support patient services staff, including recruitment, induction, training and performance management.
• Ensure the provision of a professional, courteous and efficient service to p...