Opportunity Description
Shift and status
Full time, Monday to Friday, 7:00 a.m. to 7:30 p.m., and every third weekend
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
+ Serves as a concierge - greets and communicates with patients or visitors.
+ Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and pro...
Full time, Monday to Friday, 7:00 a.m. to 7:30 p.m., and every third weekend
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
+ Serves as a concierge - greets and communicates with patients or visitors.
+ Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and pro...
Ready to Apply?
Submit your application for Patient Services Representative Associate at Corewell Health
Apply for this Position