Patient Services Representative - Center for Diabetes & Endocrinology

University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative to help support Center for Diabetes & Endocrinology.

Hours: Rotating, Monday-Friday 08:00-16:30, 08:30-17:00

Location: 9104 Babcock Blvd, with travel to Oakland/Falk office for training/onboarding.

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience a...