Patient Services Representative (Horizon Urology)

UPMC Horizon Urology is hiring a full-time Patient Services Representative to join their team! This is a Monday through Friday daylight position with the following hours: Monday 8-6PM; Tuesday 8-5 PM; Wednesday 8-6 PM; Thursday 8-4:30 PM; Friday 8-4:30 PM . This is a front-office role where the PSR will schedule patient appointments, answer phones, data entry, scanning, and more.

This role is required to travel to the New Castle office.

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patien...