Patient Services Specialist Role in Vancouver

Join FYidoctors Vancouver - Dunbar as a Patient Services Specialist and play a pivotal role in exceptional patient care. Engage with patients and manage their journey through the clinic with professionalism.

As a Patient Services Specialist, you will handle patient greetings, check-ins, and general inquiries while supporting both clinical operations and customer service. You will also perform pre-testing, coordinate appointments, and assist in managing eyewear transactions. Your proactive approach will help create a warm and efficient clinic environment for all patients.

Key Responsibilities:
• Greet and check patients in and out effectively
• Conduct pre-testing to support eye care needs
• Manage appointment scheduling and billing tasks
• Facilitate eyewear pick-ups and minor adjustments
• Contribute by performing varied clinic duties

Requirements:
• Previous retail experience is beneficial
• Strong multi...