Patient Support Operations Manager

Patient Support Operations Manager (Digital Clinic)

Location: Montu UK, Winnersh, England

The Patient Support Operations Manager (Digital Clinic) plays a pivotal role in managing the daily operations of Montu's clinical services and the Patient Support Coordinator team. This leadership role requires a proactive, patient-focused individual who excels in managing teams, optimising operational workflows, and ensuring exceptional patient care standards.

As part of Montu’s founding UK team, the Clinic Manager will oversee the establishment, growth, and performance of the clinic operations, ensuring efficiency and compliance with regulatory standards.

Key Responsibilities

• Supervising, mentoring, and supporting the Patient Support Coordinator team to ensure the smooth, day‑to‑day running of clinic operations.
• Overseeing recruitment, onboarding, and training of new staff while conducting regular team meetings and performance rev...