Payment Follow Up Specialist

Job Description

Payment Follow Up Specialist

$19.50 / hr

Mesa, AZ

We are currently seeking a Collection Representative to join our team. In this position, you will perform collections activities for our institutional loans, private loans, and past-due collections for all inactive student accounts. You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third-party collection agencies.

Successful candidates will be:

· Responsible for outbound calls, e-mailing, and sending letters to inactive students with any past due balances to obtain payments.

· 80-100 outbound calls daily.

· Ensures the collection goals assigned are met each month and strives to exceed this goal.

· Assist in training of the Collection Associate.

· Six months to one year of related experience and training, or equivalent com...