Payroll Services Manager

Overview

Hybrid/Remote • Full Time

The Payroll Services Manager owns a portfolio of managed payroll services clients and leads the team that delivers them. This is an account ownership role, a people leadership role and a client relationship role combined. It sits directly below the Director and carries responsibility for service quality, team performance and client satisfaction.

This is not a processing role. The Payroll Services Manager directs the work, approves what goes to the client, holds the team to agreed standards and escalates to the Director with solutions, not just problems.

This role embodies the CE Global values in practice: finding root causes, insisting on the highest standards, winning as a team (including the client), doing the right thing even when uncomfortable, using data to make decisions, and bringing independence and confidence as a trusted expert partner.

Purpose of the Role

To own the end-to-end delive...