Performance Lead - Customer Success & Renewals

At IRIS, we're growing fast.

We support thousands of organisations across the UK with software that helps them work smarter, save time, and achieve more.

Behind every successful customer is a team of Customer Success Managers and Renewals Specialists helping customers get value from our products, stay engaged, and continue their partnership with us.

We're looking for a Performance Lead to help those teams perform at their very best.

This is an exciting opportunity for someone who loves helping people succeed, enjoys coaching and developing others, and gets satisfaction from turning performance data into meaningful action.

You'll work closely with leaders, managers, and colleagues across Customer Success and Renewals, helping to identify what's working, what's not, and how we can continually raise the bar.

If you've worked in Customer Success, Renewals, Account Management, Sales Enablement, Learning & Development, Revenue Operations, or another cus...