Performance Manager, Customer Training (Canada)

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Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. We offer a vast fleet and a knowledgeable staff, investing heavily in our workforce with competitive benefits and extensive on‑the‑job training.

Job Description Summary

Position Objective: The Manager, Customer Safety Trainer is primarily responsible for recruiting, coaching, and supervising field safety trainers to ensure optimal productivity, and for growing safety training revenue and operating margins within assigned coverage areas in line with the Strategic Plan.

Position Responsibilities

Management Responsibilities

• Coach Safety Trainers (ST) on optimal productivity, including maximizing class sizes, obtaining lists, and scheduling classes to minimize downtime and achieve revenue targets; utilize reports, analytics, and observations to identify improvement opportunities.
• Ensure STs comply with SOPs,...