Personal cruises (Madrid)

Your Purpose Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant. In this high-performance, consultative sales role, you will guide customers through key decision moments, helping them choose the perfect premium cruise experience while directly driving conversion and revenue growth.

Sales & Conversion

Lead consultative sales conversations from initial interest to confirmed booking. You will handle objections, manage urgency, drive upsells, and take full ownership of your individual revenue targets (NTR).

Portfolio Growth

Build and nurture a personal client portfolio using both inbound requests and proactive outbound campaigns. You will manage structured follow-ups in our CRM to encourage repeat business and long‑term loyalty.

Expert Advisory

Master MSC itineraries, ships, and pricing to confidently recommend tailored solutions that balance customer needs with our premium brand experience.

Who You ...