Pessoa Gerente de Operações

**General job description**:
- To plan, direct, and control all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost-effective operation while meeting all company standards.
- Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier/Handler, and Couriers to maintain an efficient and effective operation.
- Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
- Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
- Ensures compliance with applicable company policies and operating procedures.
- Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
- Ensures emergency support, safe...