Pharmacy Technician (Hiring Immediately)

Job Title: Pharmacy Technician – REMOTE Schedule: Monday – Friday, 8:00 AM – 8:00 PM CT (8-hour shifts) Training Schedule: Monday – Friday, 8:00 AM – 4:30 PM CT (6 weeks, mandatory attendance) Location: Remote (Work From Home) Position Summary The Pharmacy Technician is responsible for handling inbound calls from members, providers, and other stakeholders. This role involves assisting with the criteria-based prior authorization process, ensuring accurate documentation of all approvals and denials, and transferring all clinical inquiries to licensed pharmacists. Candidates must be able to work in a HIPAA-compliant, distraction-free environment and meet technical requirements for internet connectivity. Key Responsibilities Provide professional phone assistance to members, providers, and others regarding prior authorizations. Document all interactions, approvals, and denials in a complete, accurate, and timely manner. Transfer clinical questions and judgment calls to pharmacists when a...