Player Support Specialist - Hungarian and English - Paid Relocation to Sofia

Player Support Specialist - Hungarian and English - Paid Relocation to Sofia

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is ideal for individuals passionate about gaming and wanting to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.

Key Responsibilities

• Provide outstanding player support via email in Hungarian.
• Assist players with questions regarding game features, technical issues, and account management.
• Resolve player concerns swiftly to enhance player satisfaction and loyalty.
• Document player interactions effectively to improve overall service quality.
• Work collaboratively with other teams to communicate player fee...