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Policy Servicing Analyst (12 months contract)

Zurich Insurance Company

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time June 21, 2026
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Opportunity Description

Job Summary


Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.

Key Responsibilities

  • Support Life and Family Servicing requests processing and approve up to authority limit assigned.
  • Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
  • Liaise and coordinate with superior and IT or system support.
  • Assist superior in participating project meeting.
  • Assist superior in prepare system/business requirement and business process review.
  • Prepare test script and Perform User Acceptance Testing,
  • Prepare sign off document from stakeholder.
  • Prepare implementation sign off document.
  • Assist superior to monitor the result.
  • Provide ...
    • Full-time Business Operations Specialists

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    Opportunity Details

    Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    Country Malaysia
    Type Full-time
    Category Business Operations Specialists
    Posted June 21, 2026
    Deadline July 31, 2026

    About Zurich Insurance Company

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    Zurich Insurance Company

    Kuala Lumpur, Malaysia

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