Porter

The Porter is primarily responsible to greet and welcome all guests to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner. In addition, the Porter will assist guests with their luggage, and will also be responsible for the collection and distribution of post and parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.

Minimum Requirements

• Matric
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Friendly, courteous and service‑orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as guests of the hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads ...