Opportunity Description
Post-Sales Engineer
Responsibilities
- Manages the implementation of projects closed by the field sales team
- Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics
- Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity
- Creates documentations and technical knowledge transfer to customers
- Provides expert advice on technical proof-of-concepts evaluation
- Maintains knowledge of competitive products as well as complimentary solutions
- Work collaboratively with the field sales, project management, engineering and support teams
- Provides coaching and professional development to team members to enhance their product knowledge, technical acumen and technical sales skills
- Develops and maintain relationships with pros...
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