Pre-Owned Programme Specialist – Luxury Automotive

Pre-Owned Programme Specialist – Luxury Automotive Goodwood | Hybrid (3 days on-site) Rolling Contract via Hays
The OpportunityWe’re supporting a prestigious luxury automotive brand in hiring a Pre-Owned Programme Specialist to enhance the performance, quality, and growth of their certified pre-owned (Provenance) programme.This is a hands-on, operational role focused on driving improvements across a global dealer network.
What You’ll Be Doing

Analyse programme performance across used car sales, quality, and customer oues

Use warranty data,plaints, and feedback to identify recurring issues

Build and improve reporting and processes

Work closely with regional teams and dealerships to drive standards.

Support and conduct dealer audits

Identify underperforming markets and improve quality and volume

What We’re Looking For

Automotive experience essential (used cars, aftersales, or dealer network)

Strong understanding of de...