Pre-sales Engineer (Medellín)

The Account Manager will be responsible for managing and nurturing client relationships within Helios. This role involves deeply understanding client needs, providing tailored solutions, and identifying opportunities for account growth. The Account Manager will serve as a trusted advisor to clients, ensuring satisfaction, retention, and expansion of our services.

Key Responsibilities

• Client Relationship Management
  • Manage a portfolio of client accounts, acting as the main point of contact for client communications and relationship management.
  • Build and maintain strong, long-lasting client relationships to foster loyalty and retention.
• Needs Analysis and Solution Delivery
  • Understand client needs and business objectives to provide tailored HR tech solutions that address specific requirements.
  • Present product enhancements, updates, and new features to clients, ensuring they derive maximum value ...