Premium Billing Consultant

Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We are seeking a Premium Billing Consultant to join our Managed Services team, ensuring accurate and timely billing for our managed partners. In this role, you will act as an extension of the client’s billing department, understanding their unique processes and providing tailored recommendations to optimise workflows.

Key responsibilities include:

• Ensure accurate and timely billing for telecoms and IT services on behalf of clients.
• Act as an extension of clients’ billing departments, providing invoicing support and end-user assistance.
• Maintain compliance with 'Metering and Billing' best practices and industry accreditation.
• Identify opp...