Principal Business Systems Analyst - SMS Digital Employee Experience (DEX)

**Job Description**

Are you passionate about erasing the friction between people and the technology they use? BAE Systems Space & Mission Systems (SMS) IT is seeking an experienced and results-driven Digital Employee Experience (DEX) Business Systems Analyst to join our Business Enablement and Digital Experience Team. In this pivotal role, you will help revolutionize how our employees interact with our digital ecosystem by leveraging Nexthink and ServiceNow to synthesize real-time data, productivity metrics, and survey feedback into tangible improvements. By analyzing systemic friction points and supporting cross-functional initiatives to eliminate them, you will effectively bridge the gap between complex IT operations and a frictionless user experience. Join us in building a world-class Digital Experience Scorecard and leading the charge toward a more intuitive, transparent, and efficient digital workplace.

The Operations Strategic Capabilities Unit plays a fundament...