Principal Enterprise Architect

Responsibilities Platform Architecture Ownership Define end-to-end architecture for: ServiceNow-based ITSM / ITOM platforms, Network Observability stack (Elastic, telemetry pipelines, AIOps integrations), Automation and orchestration layers, Infrastructure Platforms running Containers e.g Red Hat OpenShift Design scalable multi-tenant or single-tenant managed service platforms. Establish integration patterns between: ServiceNow CMDB & ITOM, Elastic Observability / SIEM, Infrastructure telemetry (network, cloud, telco core, etc.) Ensure platform alignment to security frameworks (NIST, Zero Trust where applicable). ServiceNow Architecture & Governance Architect ServiceNow modules including: ITSM, ITOM (Discovery, Event Management), CMDB governance, Service Mapping, Automation workflows Define platform operating model (Dev/Test/Prod governance). Drive ServiceNow as the single pane of operational truth. Ensure integration with observability stack for automated incident correlation. Network...