Principal Partner Success Manager, eero Partner Success

Description
We are seeking a Principle Partner Success Manager to lead and scale eero’s largest and most strategic internet service provider (ISP) partnerships. This role encompasses technical business development and customer success with full ownership of partner outcomes—from onboarding and deployment through long-term growth and expansion.

You will operate with a partner development mindset, owning performance across eero hardware sales and recurring software services adoption. You’ll shape partner strategy, forecast demand, and drive expansion while ensuring strong execution across the full partner lifecycle.

Partner Success Management is part of the Operations team at eero, and this role partners closely with Sales, Product, Engineering, Legal, and Manufacturing Operations.

This position requires regular travel to meet with partners on-site (~20%).

Key job responsibilities
Own Partner Performance and Growth: Lead eero’s largest and most s...