Principal Software Development Engineer

About the Role

At Intrum, we are looking for a Principal Software Development Engineer to shape our customer‑facing digital platforms and technology solutions. The role involves guiding technical direction, influencing engineering strategy, and building resilient platforms within a highly regulated environment.

What You Will Do

• Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions such as AWS Connect, Genesys Cloud, payments, web portals, communications and collection services.
• Set technical direction and engineering standards across teams, promoting modern cloud‑native and AI‑augmented engineering practices.
• Mentor and support Software Development Engineers and Forward Deployed Engineers, building capability and fostering a culture of continuous improvement.
• Support DevSecOps excellence through CI/CD pipelin...