Priority Advisor (Support & Escalations)

About the Role
As a Priority Advisor, you will take full ownership of a portfolio of high-value clients, acting as their primary point of contact and trusted advisor. You will guide clients from onboarding through to renewal, ensuring they achieve strong results while delivering a consistently high-quality experience.
This role is heavily focused on driving retention and overall client success, making it ideal for someone who is proactive, commercially minded, and confident in managing client relationships end-to-end.

What the role involves:

• Managing a portfolio of 10 high value clients

• Full ownership from onboarding through to renewal

• CDI Business Operations Specialists