Privacy Support Specialist

Our client is a leading multi‑technology social media company.

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy‑related matters
• Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers
• Provide courteous, professional assistance to users in Korean language

• Assess and categorize incoming inquiries based on established criteria (privacy requests, account issues, data subject rights, etc.)
• Complete standardized intake forms and upload to company’s internal systems for processing by Privacy Operations
• Ensure valid privacy inquiries are forwarded to Privacy Operations within agreed SLA.

• Maintain accurate records of all user interactions in accordance with company’s d...