Process Associate - Ecommerce

About Us
We are a leading ethnic fashion brand with a strong legacy and a growing omnichannel presence. With an extensive network of stores across India and a rapidly expanding online business through our own e-commerce platform, we serve customers both domestically and internationally. Our product portfolio includes sarees, jewellery, kidswear, and other ethnic wear categories, backed by a commitment to quality, craftsmanship, and exceptional customer experience.
As we continue to scale our digital business, we are focused on building strong customer relationships and delivering a seamless shopping journey across every touchpoint.

Job Overview
We are looking for a Customer Relationship Executive to manage customer interactions and drive sales through our digital channels. This is a customer-facing role that combines relationship management with sales execution. The ideal candidate will be responsible for converting inquiries into orders, assisting customers with thei...