Process Manager Enrollment and Billing

**This position requires three days per week in office (Tues/Wed/Thurs) at either: 100 Church Street, NYC or 1101 Greenwood, Lake Mary, FL.**

**Duties & Responsibilities:**

+ Ensuring successful execution of assigned business processes
+ Forecasting, tracking, trending and reporting out operational KPIs
+ Ensure process compliance with regulatory requirements
+ Developing and managing a continuous improvement agenda for E&B core operational processes
+ Collaborating with delivery teams as part of the E&B Software Delivery Lifecycle to represent and plan for process impacts resulting from new capabilities
+ Representing E&B processes as a subject matter expert across associated metrics, systems, and people
+ Identifying, implementing, and managing critical data measures, metrics, and control points within processes
+ Collecting, analyzing, and communicating insights to a variety of stakeholders to provide visibility on the quality of process execut...