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Process Specialist

Confidential

Wilson, North Carolina, United States Full-time June 16, 2026
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Opportunity Description

Job Title: Process Specialist

Job Description

This Process Specialist role focuses on transforming complex technical processes into clear, engaging, and user-friendly training materials. You will convert detailed SOPs, troubleshooting guides, and equipment documentation into visual content—including short instructional videos—for use in an internal AI-based training platform. The position combines hands-on process and troubleshooting experience with strong communication and documentation skills to capture and standardize institutional knowledge.

Responsibilities

  • Translate complex SOPs, technical documents, and troubleshooting content into simplified, visual learning formats that are easy for operators and technicians to understand.
  • Create short instructional videos that demonstrate equipment operation, setup procedures, and troubleshooting workflows in a clear and practical manner.
  • Film, edit, and assemble video content f...
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