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Product Complaints Engineer - Team Lead

DEKA Research & Development

Manchester, NH, United States Full-time June 06, 2026
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Opportunity Description

DEKA R&D, on behlaf of Millyard Advanced Technologies, is looking for a Product Complaints Engineer - Team Lead to work in a dynamic Medical Device environment.  The position reports to the Product Complaints Manager.  This is a high visibility role with a significant direct impact in the Quality Management System.

How you will make an impact:

+ Will lead a small team of Product Complaints Engineers focused on one or more of DEKA’s innovative, life-changing medical devices.

+ Responsible for reviewing complaints related to potential device-related issues. 

+ Perform product complaint evaluations with minimal direction, utilizing experience and product knowledge.

+ Ensure that complaint documentation follows Good Documentation Practices; meets QMS requirements; and complies with U.S. Food and Drug Administration (FDA) regulations / other regulatory requirements.

+ Identify and make sound decisions regarding medical device reporting t...
Full-time other-general

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