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Product Development Analyst (Web and Mobile)

Singapore Airlines

Singapore, Singapore, Singapore Full-time June 08, 2026
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Opportunity Description

Job Description

You will support the product strategy and execution for Singapore Airlines' ecommerce platforms, driving AI-enhanced experiences and customer journeys. This role involves collaborating cross-functionally with technology, marketing, analytics, and vendors using Agile methodologies.

Key Responsibilities include:

  • Support ecommerce product roadmap development and feature prioritization based on business impact and customer insights

  • Collaborate with cross-functional teams (engineering, design, analytics, vendors) to deliver product solutions

  • Contribute to AI-enhanced features (personalization, agentic commerce, intelligent search)

  • Work with UI/UX on user research, competitive analysis, and usability testing

  • Write and groom user stories, managing UAT and production releases

  • Monitor KPIs and leverage analytics/experimentation platforms for data-driven decisions
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