Product Manager, Customer Relationship Management - BSS Product Management Department (BSPMD)

Description

Business Overview

The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.

Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders.

Department Overview

The BSS Product Management Department (BSPMD) is responsible for providing a unified product strategy for the Business Support System (BSS) that integrates with the Rakuten ecosystem to maximize Rakuten Mobile's business potential. Our core missions are managing the product development lifecycle by focusing on project ROI, building a unified BSS p...