Product manager (saas)

About Us

We build software for the people who run local government — municipal clerks. These front‑desk heroes maintain public records, compliance, transparency, and serve citizens every day. We call what we build Clerkware: a suite of tools that helps clerks do their jobs faster, more accurately, with less friction.

Department: Development

Location: Remote

Employment Type: Full‑time

The Role

Product Manager (Customer‑Obsessed, Ground‑Floor). You’ll spend most of your time talking to local government clerks, understanding their workflows, frustrations, and problems they can’t always articulate.

Key Responsibilities Customer Discovery: Conduct regular conversations with municipal & county clerks and government administrators to understand day‑to‑day workflows, pain points, and current tools. Observe sales calls to identify recurring objections, unmet needs, and common language used to describe problems. Work with support and client‑success te...