Product Owner at QES

Overview

My client based in Cape Town (North) is currently looking for a Product Operations Lead to join them on a permanent basis (4 day in office).

We are seeking a Product Operations Lead to drive operational excellence across our product portfolio. This pivotal role ensures smooth execution, customer‑facing stability, and alignment with business goals, while leading a team of Business Analysts and operations professionals.

What You’ll Do

• Shape Vision & Outcomes
• Align product goals with business objectives and performance metrics
• Communicate product vision clearly across teams and stakeholders
• Ensure customer‑facing components deliver agreed business outcomes
• Safeguard Stability
• Identify and elevate risks early to prevent disruption
• Maintain SLA adherence and implement corrective actions when needed
• Propose mitigations to ensure operational stability
• Lead B...