Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop

About the team

: TikTok Shop is an e-commerce platform fully integrated into TikTok. Responsibilities
- Own the operation strategy formulation and target breakdown for TikTok Shop European local logistics products. Focus on core modules such as delivery speed, exception handling, logistics tracking, user experience, and operational efficiency, driving continuous iteration and business goal achievement.
- Conduct in-depth research on industry trends, merchant and consumer pain points. Design end-to-end logistics product solutions aligned with business development stages and requirements, and deliver actionable product roadmaps and operational plans.
- Collaborate with cross-functional teams including Product, Engineering, Warehousing, Delivery Service Providers, and Regional Operations.
- Drive full-cycle execution of logistics solutions from requirement definition, solution review, pilot launch to scaled rollout.
- Own logistics service provider onboarding, integr...