Product Specialist (Consultant)

Position Description:

Responsible for providing first‑line functional support to ERP system (CGI Egeria) users in the financial and accounting area, delivered in Polish for Polish‑speaking users. The role includes analyzing incoming tickets, identifying root causes, explaining processes and system functionalities, and proposing solutions aligned with accounting principles. Supports users in daily operations, ensures data accuracy, and helps maintain smooth execution of financial processes within the system.


Job responsibilities:
•Providing substantive and technical support to clients in the finance and accounting area.
• Ongoing support and training for ERP system users.
• Testing and participating in the development of ERP-class software.
• Analyzing client needs and reconfiguring the system according to client requirements and needs.

Required qualifications to be successful in this role:
• Knowledge of b...